What can our clients expect from us? All our clients' email and fax messages will be noticed immediately. Often they will be answered by return. If a client does not receive an immediate response, we assure that we are dealing with it and it will be sent shortly. It will usually be one or two individuals, who will deal with a client's question and carry it through. If the matter requires the attention of a particular person from our staff, the reference will be made clearly and the same individual-attention rule will apply again.

We will do our best to keep our clients up to date on the progress of their orders or other instructions. If the client does not hear from us, it is not because the matter is neglected - it just means that we are doing all we can to complete clients' order and will inform the client as soon as the job is done.

We do realize that sometimes client needed it yesterday. We do not promise miracles, but we have made our system as efficient as possible. However, in some services like company incorporation, yacht and ship registration, or opening of bank accounts, we often depend on others to complete the task. These are government agencies and departments, embassies, notaries, banks, couriers, etc. We will do our best to provide the fastest turnaround possible, but our clients' understanding will be greatly appreciated if sometimes there is some small delay. Our client's time is precious, therefore it is our commitment to deal with all requested issues in an efficient and timely manner - if we can do it today, it will be done.

The pages of our web site that follow are intended as a general guide and introduction to international maritime services, such as yacht and ship registration, ship finance, ship management and marine insurance. We invite our prospective clients to contact us for initial consultations, which are given without any fee or obligation from the clients' side.